How long will it take to receive my order?
At The Boutique Baby, we do our best to ship your gifts as quickly as possible. Please note our shipping days are Monday through Friday, excluding holidays.
We ship out the majority of non-personalized gifts and personalized clothing within 2 to 3 business days, often the same day.
If there are multiple items purchased: all items will ship at the same time unless we are notified of a particular customer request.
How long will it take to receive my personalized or monogrammed order?
Painted stools and rockers take about 1 week to ship. Puzzle stools or wood that needs to be cut out and personalized is 2-3 weeks.
What methods of payment do you accept?
We accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS and PAY PAL as payment options on our web site.
How do you ship your products?
For your convenience, you have a choice of Ground or Express shipping (Express available by contacting us via email after you place your online order).
What are your shipping rates?
Our shipping rates reflect the total price of the order. Please note that a shipping surcharge applies to certain items that exceed standard size and weight measurements. If an item has an extra shipping surcharge, it will be noted for your attention.
Standard shipments leave via DHL, UPS and FedEx Ground and will arrive within 1-5 business days of shipment. We do ship to Canada, Alaska and Hawaii for a $10 surcharge, $20 on oversize shipments. We do not ship overseas, to PO Boxes and to certain APO addresses. We try to keep our shipping charges very reasonable for your benefit. The shipping charges are:
0 - $30 = $5.95
$31 - $70 = $6.95
$71 - $100= $8.95
$101 - $149= $12.95
$150+ = Free Shipping
The major carriers do not have regular Ground shipping to Alaska and Hawaii. Orders being shipped to Alaska and Hawaii will incur extra shipping charges, based on their specific rates. This charge will be applied at the time of shipment. Incorrect or incomplete Ship To addresses will be charged the DHL/UPS/FEDEX fee for correction and re-pickup, re-ship if necessary, usually $10.
How can I track my order?
For your convenience, when your order is shipped you will receive a tracking number that you can use to track your order online. DHL, UPS and FedEx allow you to track your order while en route.
